BlackBerry services beginning to be restored

Research In Motion has posted an update on its Web site listing the current status of service for its beleaguered worldwide e-mail and messaging service.

RIM Chief Information Officer Robin Bienfait noted that e-mail systems are working worldwide, though the company is continuing to clear backlogged messages. In the United States, Canada, and Latin America, the BlackBerry Messenger and browsing service are running as well, though there are still reports of delays. In Europe, the Middle East, India, and Africa, the browsing service is still unavailable.

"You've depended on us for reliable, real-time communications, and right now we're letting you down," Bienfait said in a statement. "We are taking this very seriously and have people around the world working around the clock to address this situation."

The outage began Monday, knocking out e-mail and messaging services in Europe, the Middle East, Africa, and parts of South America. This morning, BlackBerry customers in North America and Asia were hit with e-mails and BBM message delays.

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